Shipping & Returns
ITEMS
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Most items listed are in stock unless stated that they are made-to-order. This reduces our carbon footprint and contribution to landfill.
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In-stock items will be shipped within two days of receipt of the order.
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Made-to-order items will be produced within 10 days of order receipt, with a lead time of around one week for delivery.
SHIPPING
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Free delivery is offered to the Seaford and surrounding suburbs.
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Regular Australia Post options are applied at checkout.
RETURNS
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Returns or exchanges are accepted within 14 days of receipt.
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Returns will be accepted if the goods received are damaged or faulty. Photo evidence of damage or fault is to be emailed as per below.
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Please remember that many of the local artisan works are original.
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We endeavour to provide the best quality of service and high-grade products, but at times things can go wrong! Please be patient and chat with us if you have any concerns.
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Please email hello@creekandbay.com.au to discuss returns.
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You can also reach out to us via DM on Instagram @creekandbay