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Shipping & Returns

ITEMS

  • Most items listed are in stock unless stated that they are made-to-order. This reduces our carbon footprint and contribution to landfill.

  • In-stock items will be shipped within two days of receipt of the order.

  • Made-to-order items will be produced within 10 days of order receipt, with a lead time of around one week for delivery.

SHIPPING

  • Free delivery is offered to the Seaford and surrounding suburbs.

  • Regular Australia Post options are applied at checkout.

RETURNS

  • Returns or exchanges are accepted within 14 days of receipt.

  • Returns will be accepted if the goods received are damaged or faulty. Photo evidence of damage or fault is to be emailed as per below.

  • Please remember that many of the local artisan works are original.

  • We endeavour to provide the best quality of service and high-grade products, but at times things can go wrong! Please be patient and chat with us if you have any concerns.

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Please email hello@creekandbay.com.au to discuss returns.

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You can also reach out to us via DM on Instagram @creekandbay

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Contact Us

hello@creekandbay.com.au

16 Station Street 

Seaford 

Victoria 3198

We acknowledge the traditional owners and custodians of the land on which we work, the Boon Wurrung people. We pay our respects to them, their culture and their Elders, past, present and future and uphold their relationship to this land.

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We respect people, all nations, colours and walks of life. 

Creek & Bay believes in diversity, unity, inclusion and LOVE.

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